retail

Contrary to popular belief, it is possible to develop and bolster retail sales in your salon or spa. Retail sales are an essential factor in achieving client retention and sustaining profitability. The challenge business owners and managers face is demonstrating the positive impact the retail sale of Home Care Products can have. Our consultants will help eliminate the negative connotation retail has in our industry.

Stephen & Associates retail advisors will help:

• Teach the senior staff how to recommend Home Care Product to clients/guests
• Fast-track new staff on the path to retail success
• Tutor the staff in benefit-selling, making your customers feel cared for, not sold to
• Increase retail profitability percentages in your business

Stephen & Associates practical solutions are based on our real-life experience, and we look forward to sharing our retail success secrets with your organization.